Consumer Protection

PROTECTING CONSUMER SAFETY—Toys should not be toxic or dangerous for children to play with. Our food should not make us sick. The terms for banking and credit accounts should be clear and easy to understand.

LOOKING OUT FOR CONSUMERS

ConnPIRG’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products.

TROUBLE IN TOYLAND

For 30 years, ConnPIRG’s "Trouble In Toyland" report has surveyed store shelves and identified choking hazards, noise hazards and other dangers. Our report has led to at least 150 recalls and other regulatory actions over the years.

Get our tips for avoiding dangerous toys.

BIGGER BANKS, BIGGER FEES

In April, ConnPIRG released a report in which we surveyed more than 350 bank branches and revealed that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all. We also found that despite widespread stories about the “death” of free checking, free and low-cost checking choices are still widely available, if consumers shop around.

Find out how to beat high bank fees.

SEE ALL CONSUMER RESOURCES

Learn what the General Assembly is doing about Consumer Protection with our Legislative Scorecard. 

Issue updates

News Release | U.S. PIRG | Consumer Protection

The Department of Labor Fiduciary Rule for Investment Advice

U.S. PIRG federal legislative director Jerry Slominski on The Release of the Department of Labor Fiduciary Rule for Investment Advice

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Blog Post | Consumer Protection

What is payday lending? | Kathryn Lee

We are a leading member of Americans for Financial Reform, a coalition that was instrumental in the creation of the Consumer Financial Protection Bureau (CFPB) by Congress in 2010. The CFPB is currently working on a rule to reign in the payday lending industry. We, along with AFR, are working to make sure the rule is a strong one. 

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Blog Post | Consumer Protection

Lowering your APR might be easier than you think | Kathryn Lee

Many Americans are walking around with a balance on their credit card because of high interest rates, or annual percentage rate (APR) charges for unpaid balances. It's best to pay off your balance in full but if you don't or can't, a higher APR makes your debit grow faster. What most people don’t realize is this APR can be negotiated to a lower rate.

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Blog Post | Consumer Protection

20 groups call on FTC to protect consumers and prohibit the sale of certified used cars with unrepaired safety recalls | Deirdre Cummings

ConnPIRG joined more than 20 consumer organizations in calling on the Federal Trade Commission (FTC) to prohibit the practice of selling “certified” used cars with unrepaired safety recalls. The formal comments were in response to the FTC's proposed settlements with General Motors, Jim Koons Management, and Lithia Motors. 

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News Release | U.S. PIRG | Consumer Protection, Financial Reform

More Than 100 Groups Insist on No Riders in Spending Legislation

The day before the White House is expected to release its fiscal year 2017 budget proposal, a coalition of more than 100 groups, including U.S. PIRG, sent a letter calling on President Barack Obama and all 535 members of Congress to oppose any federal appropriations bill that contains ideological policy riders.

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WTNH News 8: List of Unsafe Toys Released

The annual "Trouble in Toyland" list of unsafe toys was released today. The list includes toys that contain excessive levels of lead, toxic chemicals like phalates or BPA, and those that pose a choking hazard.

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Fisher Price Recalls 10 Million Toys

Toy manufacturer Fisher Price announced Thursday that it has recalled about 10 millions toys because they are dangerous to children.

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News Release | Consumer Protection

CPSC and Fisher Price Announce Recall of 11 Million Dangerous Toys

This morning, the U.S. Consumer Product Safety Commission, Health Canada and Fisher Price announced the recall of 11 million childrens’ products. The products include tricycles that pose a risk of injury because of protruding key, toy car sets and infant toys with detachable small parts that pose choking hazards, and high chairs that pose a risk of laceration injury.

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Food Safety Bill Stalled Despite Recalls

This week, when Senate Majority Leader Harry Reid tried to move forward with a food safety bill, a Republican senator objected and blocked further action for now.

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Egg Oversight in America is Scrambled

500 million eggs, across 24 brands, are potentially infected with Salmonella enteritidis. All of these eggs were traced back to just two Iowa producers, Wright County Egg, owned by Austin “Jack” DeCoster, and Hillandale Farms, in which DeCoster is a major investor.

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Blog Post | Consumer Protection

Reforming the broken competitive electric supplier market | Evan Preston

Today, ConnPIRG joined AARP CT and the Connecticut Citizen Action Group to call on lawmakers to pass strong reforms to the broken competitive electric supplier market.

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Blog Post | Consumer Protection

Avoiding the Debt Trap | Evan Preston

The Connecticut Legislature is considering a bill to promote student financial literacy. We support the bill and are running our own financial education program on campuses across Connecticut.

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Blog Post | Consumer Protection

ConnPIRG Supports Ratepayer Consumer Protection Bill | Evan Preston

There is a hearing today for a ConnPIRG supported bill that would provide important consumer protections on electric bills.

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Blog Post | Consumer Protection, Health Care

Here’s that Rx refill you didn’t order | Evan Preston

Is your pharmacy refilling your prescription without your knowledge or approval, and billing your insurance company for the cost? 
If so, it’s the latest example of waste we shouldn't tolerate in our health care system.

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Blog Post | Consumer Protection

ConnPIRG Testifies in Support of S.B. 1176, “An Act Concerning Electric Rate Relief”

Jennifer Hatch, ConnPIRG Program Associate, testified before the Connecticut General Assembly Energy and Technology Committee in Support of S.B. 1176, “An Act Concerning Electric Rate Relief”.

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